Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

• Personal identification information (name, email, phone number)
• Identity verification documents
• Order information and service usage history
• Device and usage information
• Communication records

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process orders and send related information
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Send you technical notices and support messages
• Communicate with you about products, services, and promotional offers

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

• With service providers who assist us in operating our platform
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• 256-bit SSL encryption for data transmission
• Multi-factor authentication
• Regular security audits and penetration testing
• Access controls and employee training
• Secure data storage and backup procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access and receive a copy of your personal information
• Right to rectify inaccurate or incomplete information
• Right to erase your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. This helps us improve our services and provide a better user experience. You can control cookie settings through your browser.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: